Frequently Asked Questions
Orders and Shipping
How long will it take for my order to arrive?
How long will it take for my order to arrive?
You should receive your order within 5-7 business days. We are a small business so please be patient, we are working hard to get your order to you as fast as possible!
I only received part of my order. where's the rest?
I only received part of my order. where's the rest?
We're still a growing small business, so we use a few manufacturers to distribute our items. Because of this, you may have items arriving in separate packages and at different times depending on your location.
Tees and most apparel are shipped together. Stickers are often shipped separately.
We partnered with Pepperwick Candles for our Female Directors Collection, so candles are shipped separately from Pepperwick's warehouse.
What payment methods do you accept?
What payment methods do you accept?
We accept payments from Visa, Mastercard, Discover, American Express, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay, and PayPal.
Can I Track My Order?
Can I Track My Order?
You will receive a tracking number and link by e-mail once your order has shipped. If you are having trouble tracking your order, reach out to us at hello@cinemavixens.com and we'd be happy to help!
What's Your Return Policy?
What's Your Return Policy?
If you are not entirely satisfied with your purchase, we're here to help!
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it.
Once we receive your item, we will inspect it and notify you that we have received your returned item and will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you would like to return an item or have an issue with your order, you may contact us at hello@cinemavixens.com and we'll help you as fast as possible!
Common Questions
Do you ship internationally?
Do you ship internationally?
Currently, we only ship to the U.S.
How Can I Contact You?
How Can I Contact You?
If you have an issue with your order or have any other questions, we can be reached at hello@cinemavixens.com or via our contact page.
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Cinema Vixens does not claim ownership of any characters or images used in the designs or prints. The Copyrights and trademarks of any character(s) and or image(s) used belong to their respective owners. The purpose of purchasing our products is for entertainment and joy.